Terms of Sale
Assure Distribution Online Store Pricing
The prices advertised on this site are for Assure Distribution Online Store orders only. All prices are listed in U.S. dollars. Prices and the availability of items are subject to change without notice. Any promotions offered on the Assure Distribution Online Store are only available for purchases made at the Assure Distribution Online Store unless otherwise specified. Errors will be corrected when discovered. Despite our best efforts, some of the products listed on the Assure Distribution Online Store may be incorrectly priced. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent an Order Receipt or a Shipping Confirmation email to the email address you used to create a Assure Distribution Account or to place your
Fees, Taxes & Tax Exempt Purchasing
Prior to submitting your payment information, you will have the opportunity to review product prices, sales tax, and shipping and handling charges. Applicable sales and use tax is charged on all orders, except for orders being shipped to Delaware, Montana, New Hampshire, Oregon, and certain local jurisdictions in Alaska that have adopted a local sales and use tax as permitted under Alaska law. If you feel that you may be entitled to a sales and use tax exemption because you are exempt from federal income tax under Section 501(c)(3) of the U. S. Internal Revenue Code, or are otherwise exempt from state and local sales and use taxes (for example, if you are a member of an Indian tribe recognized by the United States government and the merchandise is to be delivered to you on an Indian reservation in the United States) , please register as a wholesale customer and provide the applicable sales and use tax exemption certificate.
o Credit/Debit Card
The Assure Distribution Online Store accepts American Express, Discover, MasterCard, and Visa. You must use a U.S. credit/debit card with U.S. billing and shipping addresses (for details, see Shipping and Handling). Your card will not be charged until your order ships. If your card expires before the order is shipped, we will notify you and ask you to enter the credit/debit card number
again with the new expiration date.
o PayPal/PayPal Credit
If you select PayPal or PayPal Credit as your payment option, you will continue through the standard checkout process. Once you click ”submit order,” you will automatically be redirected to PayPal to complete your payment. Your order will not be submitted until you complete the checkout process on PayPal. PayPal and PayPal Credit cannot be used for subscription-based purchases or combined with any other payment method for transactions. To use PayPal or PayPal Credit, your country of residence must be the U.S. View PayPal terms and conditions and PayPal Credit terms and conditions.
Have questions about PayPal or PayPal Credit? Visit the PayPal website to view the PayPal/PayPal Credit FAQs
You may also pay by a check drawn on a bank account located in the United States by calling our Customer Support team at 1-888-339-2423 ext 203.
o Wire Transfer
You may pay by wire transfer via a bank account located in the United States by calling our Customer Support team at 1-888-339-2423 ext 203
Order Confirmation and Cancellation
If for any reason we are unable to process your payment, we reserve the right to cancel your order. The Assure Distribution Online Store reserves the right to decline or cancel orders at any time. Order Receipt, Backorder Notification and Shipment Confirmation e-mails are sent to the e-mail address you used to create an account or to place you order. We assume no responsibility for issues resulting from such declines,
cancellations, or e-mail notification failure. All orders are electronically transferred to our warehouse at the time they are placed, and they cannot be cancelled by you (except backordered items that have not yet arrived in our warehouse. If you decide you do not want the order after it is delivered, please see our Return Policy. If an order is processed in error, contact our Customer Support team immediately at 1-888-339-2423 ext 203 for instructions.
Shipping and Handling
The shipping and handling charge is intended to compensate Assure Distribution USA for the cost of handling your order, packaging the product(s) you have purchased, and delivering it/them to you or to the recipient you designate. Prior to submitting your payment information, you will have the opportunity to review the applicable shipping and handling charge. The Assure Distribution Online
Store ships merchandise to street addresses within the 50 United States and the District of Columbia only. The Assure Distribution Online Store only accepts billing and shipping addresses in the 50 United States and the District of Columbia. We do not ship orders to APO/FPO or P.O. Boxes, and we do not ship to Guam, Puerto Rico, or the U.S. Virgin Islands. Please avoid using “vanity addresses,” as this could result in a delay in delivery.
We do not allow address changes after an order has been confirmed.
Typographical and Photographical Errors
The Assure Distribution Online Store is not responsible for typographical or photographical errors.
The Assure Distribution Online Store will accept, for return or exchange, defective or unopened merchandise purchased at the Assure Distribution Online Store, subject to the exceptions and timeframe for returns listed below: All merchandise returned to the Assure Distribution Online Store must be in the original packaging with all original items accompanying the merchandise and a
copy of the invoice/packing slip included to be eligible for return or exchange. Shipping and handling fees from your original order will not be
refunded, unless the merchandise is determined by the Assure Distribution Online Store, in its sole discretion, to be defective.
Timeframe and Shipping Instructions for Returns/Exchanges
All returns and exchanges must be accompanied by a Return
Merchandise Authorization (RMA) number.
· To return or exchange defective or unopened merchandise, customers must (a) obtain an RMA number within 14 calendar days of the date the order was delivered to the delivery address specified on the order and (b) return the merchandise to the Assure Distribution Online Store within the Return Period of 14 calendar days of the date the RMA number was issued by the Assure Distribution Online Store.
· The Assure Distribution Online Store address can be found on the peel-off label on your packing slip. To receive an RMA number for returns or exchanges, call the Assure Distribution Online Store toll-free at 1-888-339-2423 ext 203, from 8:00am – Midnight ET, Monday through Friday, excluding holidays.
· The RMA number must be clearly written on the outside of the shipping package. We recommend that you ship the merchandise you are returning
via FedEx, UPS or other delivery service that provides tracking information and insurance, since the Assure Distribution Online Store will not be responsible
for returns that are lost or damaged in transit.
· We will not accept any returns or exchanges after the Return Period.